Dealing with difficult clients is never easy. To get a client relationship off on the right foot, follow guidelines from research to ensure that price negotiations go smoothly.
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Discover how to collaborate, negotiate, and bargain with even the most combative opponents with, Dealing with Difficult People, a FREE special report from the Program on Negotiation at Harvard Law School.
difficult clients
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Negotiation Master Class May 2025 Program Guide
Over the years thousands of professionals have participated in negotiation programs at the Program on Negotiation (PON) at Harvard Law School. And after a few months or years of putting their negotiation skills and techniques to work, participants inevitably ask us, what’s next?
… Read Negotiation Master Class May 2025 Program Guide
Negotiation and Leadership
NEGOTIATION MASTER CLASS
Negotiation Essentials Online
Articles & Insights
BATNA
- Learning from BATNA Examples in Negotiation
- Negotiation Examples: How Crisis Negotiators Use Text Messaging
- Know Your BATNA: The Power of Information in Negotiation
- 10 Hard-Bargaining Tactics to Watch Out for in a Negotiation
- What is BATNA? How to Find Your Best Alternative to a Negotiated Agreement
- Business Negotiations
- How to Find the ZOPA in Business Negotiations
- Amazon–Whole Foods Negotiation: Did the Exclusive Courtship Move Too Fast?
- Negotiation Tactics, BATNA and Examples for Creating Value in Business Negotiations
- What Hostage Negotiations Can Teach Business Negotiators
- Taylor Swift’s Negotiation Dream Comes True
- Conflict Resolution
- Crisis Negotiations
- Dealing with Difficult People
- Dealmaking
- Dispute Resolution
- Using Principled Negotiation to Resolve Disagreements
- Three Questions to Ask About the Dispute Resolution Process
- Top 10 Dispute Resolution Skills
- How Fast-Food Workers Used Alternative Dispute Resolution (ADR) to Demand Higher Wages
- Cultural Barriers and Conflict Negotiation Strategies: Apple’s Apology in China
- International Negotiation
- Leadership Skills
- Mediation
- Negotiation Skills
- Negotiation Training
- Gender and Negotiation: New Research Findings
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations
- Cole Cannon Esq. Shares His Negotiation and Leadership Experience
- Negotiation Training: What’s Special About Technology Negotiations?
- Collaborative Negotiation Examples: Tenants and Landlords
- Salary Negotiations
- Teaching Negotiation
- Negotiating with Colleagues: Training for Collaborative Human Resources Negotiations
- Teaching the Fundamentals: The Best Introductory Negotiation Role Play Simulations
- Teach Your Students to Negotiate Climate Change
- Download Your Next Mediation Video
- Managing Emotions in Negotiation: Teaching Students to Turn Emotions into an Opportunity for Mutual Gain
- Win-Win Negotiations