zopa in business

How to Find the ZOPA in Business Negotiations

| | Business Negotiations

In business negotiation, two polar-opposite errors are common: reaching agreement when it wouldn’t be wise to do so, and walking away from a mutually beneficial outcome. How … Read How to Find the ZOPA in Business Negotiations

conflict management

Conflict Management: Intervening in Workplace Conflict

| | Conflict Resolution

Question: I’m aware of lots of unresolved personnel issues that seem to be festering in my department, such as complaints about someone who is not doing his … Read This Post

a win. win situation

To Achieve a Win-Win Situation, First Negotiate with Yourself

| | Negotiation Skills

In business negotiations, our actions and reactions often go against creating a win-win situation. Self-examination can help, writes Getting to Yes author William Ury in his book, … Read This Post

BATNA Examples in Negotiation

Learning from BATNA Examples in Negotiation

| | BATNA

How should you decide whether to accept or reject your counterpart’s final offer in negotiation? In their influential book, Getting to Yes: Negotiating Agreement Without Giving In, … Read Learning from BATNA Examples in Negotiation

dispute resolution

Dispute Resolution for India and Bangladesh

| | International Negotiation

Sometimes in international negotiation, disputes are left to fester for years, even decades, until parties decide there is something to be gained from reaching agreement. In an … Read Dispute Resolution for India and Bangladesh

negotiation examples

10 Real-World Negotiation Examples

| | Negotiation Skills

Real-world negotiation examples can help us learn from the past and avoid repeating others’ mistakes. Here’s a recap of 10 real-world negotiation examples across government and industry … Read 10 Real-World Negotiation Examples

distributive negotiation

What Is Distributive Negotiation?

| | Negotiation Skills

What is distributive negotiation? Distributive negotiation involves haggling over a fixed amount of value—that is, slicing up the pie. In a distributive negotiation, there is likely only … Read What Is Distributive Negotiation?

international negotiation

Top International Negotiation Examples: The East China Sea Dispute

| | International Negotiation

Even when negotiators believe they sincerely want to reach an outcome that is fair to all, their perceptions of what constitutes a fair agreement are likely to … Read This Post

principled negotiation

Using Principled Negotiation to Resolve Disagreements

| | Dispute Resolution

Parties can often reach a better agreement through integrative negotiation—that is, by identifying interests where they have different preferences and making tradeoffs among them. If you care … Read This Post

negotiation

Value Creation in Negotiation

| | Negotiation Skills

Many people say they dread negotiating and avoid it whenever they can. Why? Typically, because they view negotiation as a competition in which one party’s gains come … Read Value Creation in Negotiation

hardball strategy

Dealing with Hardball Tactics in Negotiation

| | Dealing with Difficult People

Hardball tactics—such as lies, threats, and insults—can catch us off guard in negotiation and lead us to make poor decisions. Our expert tips on preparing for hardball … Read Dealing with Hardball Tactics in Negotiation

How to Negotiate Salary

How to Negotiate Salary: 3 Winning Strategies

| | Salary Negotiations

The question of how to negotiate salary seems to preoccupy negotiators more than any other—and with good reason, considering how dramatically even a small salary increase can … Read How to Negotiate Salary: 3 Winning Strategies