PON Staff

These posts are the product of collaboration among the PON staff. … View all posts by this author
Katie Shonk

Katie Shonk writes articles on negotiation and dispute resolution for the Program on Negotiation. The former editor of Negotiation Briefings, she is also a research associate at Harvard Business School and the Harvard Kennedy School. Shonk received her BS from the University of Illinois at Urbana-Champaign and her MA in creative writing from the University … View all posts by this author
Diane Long

Diane Long is the Event and Outreach Coordinator for the Program on Negotiation at Harvard Law School. She manages virtual and on-campus PON events. For student outreach she writes and publishes the student newsletter, is the student liaison, and administers PON’s grant and fellowship programs. Prior to joining PON, Diane enjoyed a long post with … View all posts by this author
Lara SanPietro

Lara is the Associate Director of Research and Pedagogy for the Program on Negotiation (PON). She oversees PON’s research activities, curriculum development, and events. She previously had served as the Negotiation Pedagogy Manager and ran the Teaching Negotiation Resource Center at PON.
Before joining PON in 2017, Lara worked at the U.S. Department of State, in … View all posts by this author
Lawrence Susskind

Ford Foundation Professor of Urban and Environmental Planning, Massachusetts Institute of Technology (MIT)
Director of the Teaching Negotiation Resource Center, Program on Negotiation, Harvard Law School
Director of the MIT-Harvard Public Disputes Program
Vice Chair-Pedagogy, Program on Negotation, Harvard Law School
As one of the founders of the Program on Negotiation, Lawrence Susskind … View all posts by this author
Alex Green

Laurence Alex Green is a program fellow for the Program on Negotiation’s Great Negotiator project and senior research associate for the Harvard Kennedy School’s American Secretaries of State Project. A journalist and commentary writer, he has published extensively on environmental policy, the history of disability, and contemporary trends in American publishing. He is a graduate … View all posts by this author
Guhan Subramanian

Faculty Chair, Program on Negotiation at Harvard Law School
Joseph H. Flom Professor of Law and Business, Harvard Law School
H. Douglas Weaver Professor of Business Law, Harvard Business School
Faculty Chair, J.D./M.B.A. Program, Harvard University
The first person in the history of Harvard University to hold tenured appointments at both Harvard Law School (HLS) and Harvard Business School … View all posts by this author
Jeswald Salacuse

Dean Emeritus and Distinguished Professor Emeritus, The Fletcher School of Law and Diplomacy, Tufts University
With broad experience in higher education, international development, and legal practice, Jeswald Salacuse specializes in international negotiation and arbitration, international business transactions, and law and development. He is the author of twenty books and numerous articles, including Leading Leaders: How to … View all posts by this author
Max Bazerman

Jesse Isidor Straus Professor of Business Administration, Harvard Business School
Executive Committee Member, Program on Negotiation at Harvard Law School
Max Bazerman is a leader in the fields of decision making, negotiation, and behavioral ethics. He has consulted, taught, and lectured in 30 countries, and is the author, co-author, or co-editor of 20 … View all posts by this author
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Riley Scheuritzel

Riley Scheuritzel is the Teaching Negotiation Resource Center (TNRC) Coordinator for the Program on Negotiation (PON) at Harvard Law School, where he manages the TNRC. Riley had previously worked as a Program Delivery Associate with PON where he helped run a variety of in-person and online programs for both Negotiation and Mediation.
Prior to joining … View all posts by this author
Nicole Bryant

Nicole Bryant is the Managing Director of the Program on Negotiation and member of PON’s Executive Committee. She joined PON in 2021, bringing to the position a proven track record of successful management and growth of large-scale continuing education programming in an international context. At PON, she oversees the activities of the staff and supports … View all posts by this author
James K. Sebenius

Gordon Donaldson Professor of Business Administration, Harvard Business School
Vice Chair for Practice-Focused Research, Program on Negotiation Executive Committee
Chair, Great Negotiator Award Committee
Director, Harvard Negotiation Project
Co-Director, American Secretaries of State Program
An authority on complex negotiations, James Sebenius has advanced the field in the academic realm, in the … View all posts by this author
Gail Odeneal

Gail is responsible for marketing for all PON executive education seminars, newsletters, books and teaching materials. She is an experienced senior marketing and communications executive who has worked for companies and institutions in both the for-profit and nonprofit sectors. Early in her career at International Data Group (IDG) she was responsible for the launch … View all posts by this author
Kristen Zapata

Kristen Zapata is Senior Manager for Program Delivery at the Program on Negotiation. Her portfolio includes the management of blended, virtual and in-person executive education programs. Kristen comes to PON with over a decade of experience in higher education with a focus in operations and project management. Kristen has an undergraduate degree from Boston College … View all posts by this author
Lindsay Sullivan

Lindsay Sullivan is an Office Assistant for the Program on Negotiation at Harvard Law School supporting the administrative needs and day-to-day affairs of the PON. She received her B.A. in Strategic Communications from Elon University. Prior to joining PON, Lindsay gained valuable administrative, customer service, and marketing experience at Island Creek Oysters and Engel & … View all posts by this author
Jean-Claude Mulemba

Jean-Claude Mulemba serves as the Finance Manager of the Program on Negotiation at Harvard Law School, where he brings his broad experience to spearhead financial management, strategies, and operations. At PON, Jean-Claude’s responsibilities ensure streamlined financial operations, and oversight of both day-to-day activities and long-term projects.
Prior to joining PON Jean-Claude held roles at State … View all posts by this author
Breanna Beaumont

Breanna Beaumont provides administrative and logistical support for PON Global, an innovative blended learning program that brings PON’s negotiation concepts, techniques, and curriculum to people around the world. Prior to coming to Harvard Law School, Breanna worked at Bard College where she assisted in managing the partnership between Bard College in New York and Al-Quds … View all posts by this author
Michael Ray Cheney

Michael “Ray” Cheney is a Program Associate for the Program on Negotiation (PON), where he supports faculty and participant needs for the in-person and online programs that the PON offers. Prior to joining the PON, he worked in the admissions department at Aware Recovery Care, where he cultivated his empathy and professionalism towards clients and … View all posts by this author
Luis Cardenas

Luis Cárdenas is the Program Assistant for the Program on Negotiation at Harvard Law School where he works closely on Executive Education programs, like Negotiation and Leadership, the Harvard Negotiation Master Class, and the Harvard Negotiation Institute. Prior to joining PON, Luis worked as a Machine Learning Data Linguist at Amazon to develop Alexa AI … View all posts by this author
Silvia Glick

Silvia Glick is the Managing Editor of Negotiation Journal, a multidisciplinary international journal publishing works that advance the theory, analysis, practice, and instruction of negotiation and dispute resolution; and the Co-Director of the Negotiation Data Repository, a collection of qualitative and quantitative data on negotiation and conflict resolution. Prior to joining PON, Glick was Managing … View all posts by this author
Ruth Collins

Ruth Collins is Senior Manager for Program Delivery at the Program on Negotiation. She has spent her career as both an educator and program manager focusing on first generation and international students. She joins PON from Hult International Business School where she was responsible for new undergraduate initiatives including program development and implementation, student … View all posts by this author
Luis Reyes

Luis Reyes is an Office Assistant for the Program on Negotiation, where he provides administrative and event support for PON. Prior to joining, he worked as an administrator for Cherry Bekaert’s Waltham branch. Additionally, he is a professional jazz saxophonist who performs regularly in the greater Boston area. He received his B.M. in Contemporary Writing … View all posts by this author
Negotiation and Leadership
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NEGOTIATION MASTER CLASS
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Negotiation Essentials Online
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Select Your Free Special Report
- Managing Complex Negotiations December 2025 Program Guide
- Negotiation Essentials Online (NEO) November 2025 Program Guide
- Negotiation and Leadership Fall 2025 Program Guide
- Negotiation Master Class May 2025 Program Guide
- Negotiation and Leadership Spring 2025 Program Guide
- Negotiation Essentials In-House Program Guide
- Make the Most of Online Negotiations
- Managing Multiparty Negotiations
- Getting the Deal Done
- Salary Negotiation: How to Negotiate Salary: Learn the Best Techniques to Help You Manage the Most Difficult Salary Negotiations and What You Need to Know When Asking for a Raise
Teaching Negotiation Resource Center
Preparing for Negotiation
Understanding how to arrange the meeting space is a key aspect of preparing for negotiation. In this video, Professor Guhan Subramanian discusses a real world example of how seating arrangements can influence a negotiator’s success. This discussion was held at the 3 day executive education workshop for senior executives at the Program on Negotiation at Harvard Law School.
Guhan Subramanian is the Professor of Law and Business at the Harvard Law School and Professor of Business Law at the Harvard Business School.
Articles & Insights
BATNA
Business Negotiations
Conflict Resolution
- 3 Types of Conflict and How to Address Them
- Advanced Negotiation Strategies and Concepts: Hostage Negotiation Tips for Business Negotiators
- 5 Conflict Resolution Strategies
- MESO: Make Multiple Equivalent Simultaneous Offers to Create Value in Dealmaking Table
- Lessons Learned from Cultural Conflicts in the Covid-19 Era
Crisis Negotiations
- Crisis Communication Examples: What’s So Funny?
- Crisis Negotiation Lessons: The U.S.-Russia Prisoner Swap
- Negotiating Change During the Covid-19 Pandemic
- Famous Negotiations Cases – NBA and the Power of Deadlines at the Bargaining Table
- Police Negotiation Techniques from the NYPD Crisis Negotiations Team
Dealing with Difficult People
Dealmaking
Dispute Resolution
- Top 10 Dispute Resolution Skills
- How Fast-Food Workers Used Alternative Dispute Resolution (ADR) to Demand Higher Wages
- Cultural Barriers and Conflict Negotiation Strategies: Apple’s Apology in China
- Four Conflict Negotiation Strategies for Resolving Value-Based Disputes
- What are the Three Basic Types of Dispute Resolution? What to Know About Mediation, Arbitration, and Litigation
International Negotiation
- Diplomatic Negotiations: The Surprising Benefits of Conflict and Teamwork at the Negotiation Table
- India’s Direct Approach to Conflict Resolution
- The Negotiation Process in China
- Former Secretary of State Mike Pompeo Calls for U.S. Global Leadership
- Unlocking Cross-Cultural Differences in Negotiation
Leadership Skills
Mediation
Negotiation Skills
- Negotiation Skills: Which Negotiating Style Is Best?
- Negotiation Skills for Win-Win Negotiations
- Dear Negotiation Coach: Should You Say Thank You for Concessions in Negotiations?
- Aggressive Negotiation Tactics: Threats at the Bargaining Table
- Power in Negotiation: The Impact on Negotiators and the Negotiation Process
Negotiation Training
- Ethics and Negotiation: 5 Principles of Negotiation to Boost Your Bargaining Skills in Business Situations
- Cole Cannon Esq. Shares His Negotiation and Leadership Experience
- Negotiation Training: What’s Special About Technology Negotiations?
- Collaborative Negotiation Examples: Tenants and Landlords
- The Importance of a Relationship in Negotiation
Salary Negotiations
Teaching Negotiation
- Teaching the Fundamentals: The Best Introductory Negotiation Role Play Simulations
- Teach Your Students to Negotiate Climate Change
- Download Your Next Mediation Video
- Managing Emotions in Negotiation: Teaching Students to Turn Emotions into an Opportunity for Mutual Gain
- The Value of Using Scorable Simulations in Negotiation Training
Win-Win Negotiations